Paulomi Lodh, an XIMB and UCE Burla alumnus, is currently an HR professional with Garware-Wall Ropes Ltd., Pune. Her focus area is in Organizational Development Strategy and Performance Management. She recounts her Wow Moments from the Homi Mulla Relationship Management Program.
A brief about Homi Mulla
Relationship Management guru, Homi, is an accomplished consultant with over 35 years professional excellence in Human Resource Development (HRD), Organizational Development (OD), and other behavioral science applications. He is a sought-after OD expert who is often called on to consult Companies ranging from small family businesses to reputed blue chip companies and multinational corporations.
The 51/2 days of self reflection-revelation-rejuvenation with Homi
“You need to experience it, to know what RMP is…”, said my husband excitedly, whenever he would recall his five and half days experience with Homi way back in 2011 (he attended while being a part of Mahindra then). Now in 2016 I got nominated by my company to be part of Relationship Management Program (RMP) devised by Homi Mulla based on the book The New Managerial Grid.
Being nominated was a delight, but it wasn’t any of those conventional classroom training programs, almost a month in advance I received a packet of pre-course work which mentioned one needs to devout 16 hours of thorough preparation else your team gets effected, well, that rang a bell and I started my preparation to face Homi and my team.
On 2nd May, 24 participants from Garware Wall Ropes, the 657th batch reached the destination, Fariyas Resort at Lonavala (that’s the place where Homi has been conducting his sessions for last 25 years setting the direction towards the journey of 9,9 ism – where 9,9 is the desired grid style for successful leaders). The program is unique in its way with the format of experiential learning and storytelling; techniques like role play, case study were used. Synergy in Team and Relationship within the team was of prime importance for the week.
The 6 elements of leadership – (Initiative, Inquiry, Advocacy, Decision Making, Conflict Management and Critique) and the managerial grid by Blake and Mouton forms the foundation of entire program on which Homi further builds on it. One would experience the “Awe” moment multiple times in the 5.5 days.
I had got shivers and goose bumps when he shared concepts like “sound behavior”, “stakes (high or low) governs your behavior”– e.g.: At work, you choose to ignore an email of high importance as you were not addressed (low stake), had it been addressed to you, you would have immediately taken an action (high stake)”, “perception about you is a reality to me – What others perceive about you is what they really think about you” – e.g.: If a stakeholders of yours finds a delay in response from your end (you might not do it in reality with many other stakeholders) but the former would perceive you as laidback” and “How a negative Critique would lead to disturbance within oneself, reflecting on it and realizing it would possibly lead to a change of behavior” – E.g. – A team member of yours highlighted that you are bulldozing teams idea and forcibly put forth yours – accepting the critique, reflecting on it & internalizing it could lead to a change of your behavior and you might become more participative in your style.
Another thought of his which touched me – “Every act of conscious learning needs an injury to self esteem”. Unless you hurt yourself, you would never learn rather you stay arrogant and don’t change with the need of the environment. Homi shows you the mirror and challenges you to overcome self deception. Successful leaders learn from their own mistakes & failures, they work on their emotional strength and manage it well. Self awareness is one of the foundations of successful leaders.
“It’s not aptitude but attitude which takes you higher”. One may be very intelligent and have strong accomplishments but don’t succeed after a certain level it’s because they have a poor attitude, IQ would help the person to reach a level but if the person doesn’t change the set of negative behaviors then the person reaches the saturation in the career. Problem Denial also derails ones career. One shouldn’t blame others for the problem or state one is in; the individual is always responsible for it.
R1+R2=R3, a formulae which Homi taught one can apply for life, which says R1 (resources) are available for driving R3 (results) but to create that sustainable and impactful R3 (result), R2 (managing relationships) is a necessary ingredient, which most of us ignore in our work & personal life.
Homi takes you through a journey of self discovery, at the end of 5.5 days, it created a positive disturbance within me, which I am reflecting on and working towards the journey of my behavioral improvement. “Setting Directions”, “Confrontation” and “Critique” are three powerful tools which I have learnt & applying after the program with same set of people at work and see stark difference the way I am able to manage the results through them.
There were many such endless key takeaways from the program, application of which in day to day dealings both in personal & professional life would create wonders. Ending it with the same note – “You need to actually experience it, to know what RMP is…”